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Friday, 2 May 2014

Airport Tax refund . Air Asia and Tiger Air

I miss my flight the other day so im checking whether im entitle to get the airport tax refund.

My flight is Tiger Air . What i found in their faq :

Refunds and cancellations

"Tigerair operates a no refund policy and as such it is unable to refund any tickets (fares and charges) where the passenger decides they no longer have a requirement to fly or is unable to travel, as a result of any change in personal circumstances, including but not limited to medical grounds. Individual or Personal Travel Insurance is recommended for all passengers to cover such cancellations.
Should a passenger decide they no longer wish to travel they are entitled to apply for a refund of the Government Passenger Services Tax and other government taxes paid. However, Tigerair will apply a S$50.00 or A$50.00 (for Australia domestic flights) administration fee (or local equivalent) per passenger per sector to cover the cost of processing and bank charges for each tax refund request.
In the event of the death of a passenger prior to the scheduled departure time of their flight. Tigerair will refund the reservation following receipt of a copy of the death certificate"

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Hmm ok my passanger service charge is RM32 but if i request to refund i have to pay $50 dollar... to process it ? make no sense right ??? takpela charity jelah...

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Howabout AirAsia ?
 

Is airport tax refundable?
In line with industry practice, Airport Tax will only be refunded when contacted by the guest. To request for a refund, the guest should send an email to AirportTaxRefund@airasia.com. You will receive an acknowledgment within 15 working days. All Airport Tax refunds shall be subjected to a Processing Fee specified in AirAsia's Fee Schedule.
I think u can also request refund via AA eform.
Handling fee of refund (Kul to Singapore ) is rm15 ...so if i board Air Asia ,im entitle of ( Rm32-RM15) = Rm17
Still okay boleh beli starbucks grande frappucino. lol..so AA win over Tiger Air on this onelah.
but whatever it is i will make sure i wont miss my flight again. ....insaf mode

9 comments:

  1. Replies
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